Terms and Conditions

A. Guideline For Inclement Weather

If black rainstorm or typhoon signal number 8 or higher is hoisted (and is not lifted) 2 hours before the lesson, the lesson will be cancelled and make up lesson will be arranged.

  If black rainstorm or typhoon signal number 8 or higher is hoisted (and is not lifted) before 1 pm, the centre will be closed and all lessons for the whole day will be cancelled. Make up lessons will be arranged.

  If red rainstorm or typhoon signal number 3 is hoisted (and is not lifted) 2 hours before the lesson, the lesson will continue but parents can choose to reschedule it to another day.

B. Lesson Schedule And Course Valid Period

  Lessons will be scheduled on the same day of every week consecutively. If the lesson falls on a public holiday, that lesson will be moved to the same day next week. All credits need to be used within 5 weeks for every 4 lessons (or 8 online lessons).

C. Sick Leave And Make Up

If the child cannot attend a lesson because of sickness, Wonderlings needs to be notified at least 2 hours ahead of the lesson otherwise the lesson will be forfeited.

  If the child cannot attend a lesson because of reasons other than sickness, Wonderlings needs to be notified at least 24 hours ahead of the lesson otherwise the lesson will be forfeited.

  If proper notice is served, make up lesson will be arranged. Make up lesson must be taken within the course valid period.

  A maximum of one (1) make up/ reschedule request (not including make up/ rescheduling as a result of inclement weather) will be accepted for every 4 lessons purchased.

D. Cancellation Policy

All course fee paid is non-refundable except in the case when it is impracticable for the child to continue to attend lessons e.g. emigration, illness, etc. Parents may be asked to provide documentary evidence to support the course fee refund request.